FAQS

Student Email Opt In Out

How do I unsubscribe/opt out?
You can opt-out from sharing your email address with future instructors on your Student Profile (there's a link on the bottom of the My Classes section of your Student Profile), however, to remove yourself from email lists of previous instructors whose class you've taken, you are required to contact the instructor directly so he/she can remove you from their email list.
If an instructor has my email address, but I no longer want to receive their emails, what do I do?
Opt-out from sharing your email with future instructors and contact previous instructors to have your email removed from their email list.
If multiple instructors have my email address, but I no longer want to receive their emails, what do I do?
Contact each instructor with request to have your email removed from their email list.
(Instructor) How do I access the email addresses for students who've opted in?
For v1, the email addresses can be found in the Signup sheet for your past classes. Note, this data is only available for 7-days from the class date. For v2, there will be a designated section within ZIN/SYNC Studio titled Students where we will display a list of all students who have registered/attended your virtual classes.
(Instructor + Student) Is this compliant with GDPR/privacy laws?
Yes.
(Instructor) If a student contacts me and asks to be removed from my email database, how much time do I have to complete that request?
The request should be completed as soon as possible.
(Instructor) What is included in our ZIN/SYNC License Agreement about student emails?
Sharing of Student Personal Data. These terms apply to the names and email addresses of student’s who signed up for Instructor’s online classes through ZIN Studio™ (“Student Personal Data”) and agreed to allow Zumba to collect and share this Student Personal Data with you, the Instructor. For purposes of Applicable Privacy Laws (which, for the purpose hereof, means the California Consumer Privacy Act of 2018, as amended (“CCPA), the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”), and any other data protection, privacy, data breach, or similar or related laws), Instructor acknowledges that Instructor and Zumba are each a separate and independent controller of the Student Personal Data. Instructor further acknowledges that Instructor does not and will not process Student Personal Data with Zumba as a joint controller. Instructor agrees to comply with all applicable obligations under all Applicable Privacy Laws (inclusive of the GDPR), and that Instructor is individually and separately responsible for Instructor’s own compliance and individually and separately liable for Instructor’s failure to comply. Instructor shall process Student Personal Data only for the purposes of contacting them concerning Instructor’s Zumba® classes, provided such processing strictly complies with all Applicable Privacy Laws and Instructor’s obligations hereunder. Instructor shall comply fully with all Applicable Privacy Laws with respect to Instructor’s processing, use, transfer, and/or deletion of Student Personal Data. In the event Instructor receives a request from a student relating to Instructor’s processing, use, transfer and/or deletion of the Student’s Student Personal Data, Instructor agrees to promptly comply with such request in accordance with Applicable Privacy Laws. Without limiting the foregoing, Instructor agrees to promptly comply with any student request pursuant to Article 16 (Right to rectification), Article 17 (Right to erasure), or Article 18 (Right to restriction of processing) of the GDPR that relates in any way to the Student Personal Data. In the event Instructor receives a request from a student relating to Zumba’s processing of the Student’s Student Personal Data, Instructor agrees to (i) promptly notify Zumba of such request; (ii) direct the student to Zumba in order to enable Zumba to respond directly to the request; and (iii) reasonably cooperate with Zumba in responding to such request.

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