FAQS

Zoom Classes

How do I access the class once I've paid?
After registering for class, you’ll receive a confirmation email that includes a link to access your class. Or, you can simply return to the class details page at your class start time (you can register for the class up until the start time). You can also use the “Add to Calendar” button on the class details page to set a reminder in your calendar. The reminder will include a direct link back to the class.

Paid with PayPal™:
If you paid via PayPal™, the class access URL and password (if applicable) will be shown right after payment. You will access the livestream on Zoom. Note: You can register for the class at any point before the class finishes.

Paid with “Other” payment:
If you paid via “Other” payment methods, you will need to enter the student code provided by the instructor into the “Student Code” field on the class details page. You will receive the code from the instructor after paying via the payment method requested by the instructor. Once you enter the code the class will be unlocked and the class access URL and password (if applicable) will be visible.

What do you do next? Where do I go?
Once you have the class access URL and password (if applicable), simply head over to the Zoom site shortly before the class starts.
What do I need to do to take this class?
Access to the internet and enough space to move around comfortably! Make sure you have water and a towel handy too.
What time should I log in to the class?
Just before the official start time of the class, to ensure you don’t miss anything.

Have more questions?

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